Virtually all businesses around the world, regardless of whether they are a one-man band or have thousands of employees, will use computer systems and other IT-related technology on a daily basis. We all rely on technology to help us complete all manner of tasks in our daily lives, and without a working IT infrastructure at our places of business, things would grind to a halt – especially for those that rely on Internet-based systems!
A lot of these technologically switched-on firms also employ one or more people within their organizations to manage their IT systems. But, does it make sense for firms to give up such a practice and hire outsourced IT experts instead? In a word, yes!
Here are some of the most-common reasons why outsourcing your IT support is actually a better idea than directly hiring employees to work for your organization:
You save a lot of money
Ask any business owner and they will tell you that one of the biggest expenses to their organizations is the staff that they employ.
The thing about hiring employees is that you have to pay out for all sorts of taxes, administration costs, and even when they are ill or on holiday you will still have to pay for those periods of time that they aren’t physically in the office!
When you use a managed IT services company, you get to decide what you pay for and when; this flexibility means that you don’t have to spend more money than you need to in order to have the same, and often better, levels of service that you expect.
No “one size fits all” solutions
The uninitiated have a misconception that customers of outsourced IT companies have to fit into a certain “box”, but the truth is all of the decent IT services providers out there will come up with a bespoke plan that suits your needs precisely.
Imagine going to a restaurant and not being able to order steak cooked to your exact requirements. Not having the choice of how your food is cooked in this respect is bizarre, right? Food analogies aside, you can be sure that whatever level of help and support your business needs, you can find a company to offer it.
You don’t have to pay for training
One of the expenses related to hiring employees is the fact that you have to pay for them to be trained to correctly perform certain aspects of their job. With in-house IT staff, you constantly have to pay for them to take training courses, refresher courses, Microsoft certification and so forth, and these costs typically run into their thousands – for each employee!
Managed IT services company ensure that their experts are always abreast of the latest software and hardware technologies so you don’t have to. This means your costs are lower when paying for outsourced IT support, and there is no need to worry about whether the people you hire are technically competent to work with you or not!