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Key Considerations When Outsourcing Web Development

Outsourcing seems to be a word that strikes fear into the hearts of any business owner and unnecessarily so. Why would expanding your business in a positive manner be considered so scary? While many SME’s choose to outsource, as there may be a knowledge gap in-house, a good proportion of bigger companies are choosing to outsource their IT needs too. Outsourcing your IT needs, and particularly web development needs is critical to ensuring that you are getting the best from your company. Should there be a skill shortage internally, then you seriously need to consider outsourcing. It will be the best business decision that you have ever made.

Outsourcing, in short, is the process of externally driving business processes to an external company or agency. By outsourcing your needs to a specialist team, you are guaranteed a specific service quality that is needed by your business requirements.


The benefits of outsourcing your web development are many:

  • Better revenue and improved returns on venture
  • Lower labour cost, meaning that it is a cost-effective solution
  • Hiring experts means that you get a better quality service than focusing on in-house staff
  • Enables you, as the business owner, to concentrate on your core activities
  • The speed and quality of the service is optimised by outsourcing externally
  • Reduces cash flow, which means that money left over can be put to other critical business uses.


Website development is one of those functions that tend to get outsourced regularly, largely due to a knowledge gap within the company. Should you have little knowledge on web development, then there are some key considerations that you will need to address before outsourcing your requirement. After all, if you do not know what you want, how can you expect a website development agency to know what you want. One of the critical things that you will need to investigate is what kind of skills you want your web developer to have. What kind of website are you requiring? What are your business needs? Set clear guidelines and expectations for your web development team to follow. While they are the experts, they are unlikely to spend time and resources creating a website with little direction from you, their client. If you do not like what they have produced, they will have to start again from scratch. Be clear and use effective communication to your web development team in order to get the results that you want. Never assume that they will automatically know what you want.


Once you have established your business needs, provide reasonable and specific deadlines in order for the work to be completed. Should you have specific tasks in mind, then set and create agreed timelines. This should fit both the needs of yourself and the outsourced web development team. Reasonable deadlines mean that everyone knows where they stand and what has to be achieved.


Working with web development agencies or individuals is an incredibly easy process once you have identified what you need from them, keeping open clear lines of communication and set targets for all to achieve.

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Chirag Dodiya

I Conceptualize, Innovate and then work on Executing Amazing Startup Ideas with the help of a team and Entrepreneurs Network. I love building and rebuilding Products. Using creativity, ideas and magic, I build businesses.

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