Medium and large companies can often have quite complex business processes. These processes are usually administered and managed by armies of people across various departments, and even across different physical offices and sites.
I’ve personally worked for several large organizations in the past, and it no longer surprises me how multi-billion dollar companies appear to be incapable of running efficient businesses!
I won’t “name and shame” these well-known organizations, but I can tell you from first-hand experience that they could save a whole bunch of money by doing things differently!
If you are concerned that your medium or large company is wasting money and the productivity of its employees, you might need to invest in some enterprise software for your business.
What is enterprise software?
In a nutshell, the phrase “enterprise software” refers to large-scale systems that are used by all departments and employees within an organization. Examples of enterprise software include SAP and Oracle.
There are many benefits to using enterprise software in companies just like yours; here are some of the most-common ones:
No more guessing games
When I first started working, I was quite shocked to learn how many people within large organizations make important (and often costly) decisions based on a “gut feeling” or a “hunch”!
That is a very dangerous way to make important decisions in a business, because if your gut feeling was wrong, you can expect lots of smelly stuff to hit the fan!
Knowledge is power
An often overused phrase, but it makes perfect sense. In order for a business to grow, it needs to know all sorts of information about who its customers are, what they buy and why they buy them.
What doesn’t make sense is for companies not to use this vital information, because they can be in danger of wasting a lot of time and money developing products and services that no-one wants to buy!
Enterprise software includes a vast array of reporting features to help companies learn more about their customers and even themselves as an organization.
Bill your customers correctly
It is a sad statistic that many large companies continually fail to bill their customers correctly for any goods and services that they use. These consumers will inevitably “vote with their feet” and use the services of the competition instead; this is something you need to avoid happening in your company!
Mobile network operators, for example, use convergent charging to bill their customers accurately for any voice, data and SMS usage on each mobile phone subscription.
Identify other sales opportunities
The neat thing about enterprise software is that it can easily help you to identify any opportunities where you can cross-sell or promote other products and services that your customers might not already be aware of.
These products and services may be related to purchase customers have already made, or they could be solutions that offer a “better fit” for their needs.
Lower management costs
Invariably when you run a multitude of different systems in an organization, you end up paying lots of money to maintain them.
But by using one enterprise solution that all employees can benefit from, you significantly reduce the total cost of ownership, and, as a by-product, means that your management costs are lower too