There are plenty of business services out there that many companies use. Accountants, web developers, marketers and many more can all help your business grow and bring in more money for you. But when’s the best time to decide to hire one? In this post, we’re going to take a good look at some of the key signs you should watch out for. It can be tricky to decide which tasks need to be outsourced and which ones you should keep in-house, but with any luck, this guide will show you when to pick up the phone.
You are spending too long on projects
In business, time is money. So, if you and your team are spending too long to complete non-profitable tasks, it’s time to consider outsourcing. Let’s not beat around the bush – your company needs to maximize its profits to survive. If you are spending a day every week writing blog posts or doing your accounts, then that is all lost time that you should be spending making money. Start by identifying non-critical tasks and hand over the reins to a company or individual that will do the job quicker.
Your customer service is suffering
This is relevant when you go through that tricky period of growth. Sales might be shooting up, but you just don’t have the resources to deal with the influx of inquiries. It’s important to act quickly here to reduce the pressure on your team, or things will quickly go downhill. Orders will be lost, customer complaints will rise, and your entire system could come crashing down around you. There are various things that could help you out. A small business IT support team could help you to smooth out any technical issues your customers are experiencing. A call center could help deal with more inquiries. Customer service is an essential area to keep in mind, so don’t forget about it when you start to scale up.
You need a wider skill set
There will be times when your team just doesn’t have the skills that you need. There are many activities in business that need specialist attention. Let’s say you employ a group of marketing professionals who are great at what they do. They can form a strategy, know the basics about social media and can set up an email marketing campaign with ease. The trouble is, as good as everything looks, nothing is converting into sales. So, you could turn to a copywriter to get your message across better, or a conversion rate optimizer to improve your online sales.
You experience sales cycles
Many industries have cyclical periods when they make more sales. Retailers, for example, can make half of their year’s takings in the run up to Christmas and through to the end of the January sales. So, it can be difficult to warrant hiring permanent staff for the entire year – and that’s exactly the reason recruitment agencies can be such a great help. Marketing also goes through busy periods. Travel firms, for example, usually have a very busy period pre-Christmas. They have to prepare their brochures and campaigns for the next year’s summer vacations, and often get help to do so.
Do you have any more tips for the best times to hire professional help? Let us know in the comments section below and we’ll get straight back to you.